Last Updated and Effective: May 24, 2022
Welcome to Mental Fuel Inc. and our website. Mental Fuel Inc. is a digital platform, specifically focused on connecting mental health practitioners with patients seeking to obtain mental health services.
This is a publicly available document which describes the terms and conditions of use for the Mental Fuel Inc. website. Please note that the website is what can be viewed and accessed publicly, without having any formal relationship with Mental Fuel Inc. (“Website”). These Website Terms and Conditions of Use apply to individuals who are merely viewing the Website and who have not yet subscribed to the Mental Fuel Inc. Platform or logged into the Platform (“Visitor,” ”you,” and “user”). The Platform is the mechanism on which therapists and clients will connect and receive mental health services from appropriately licensed therapist (“Platform”).
Once a Visitor has subscribed to the Platform, their status as it relates to Mental Fuel Inc. changes. A Visitor who subscribes to the Platform seeking to connect with a licensed provider for therapy services is a Client and will be bound by separate Client Participation Terms and Conditions of Use. A Visitor who subscribe to the Platform as a licensed therapist seeking to connect with individuals who are looking to obtain therapy services is a Therapist and will be bound by separate Therapist Participation Terms and Conditions of Use.
We may alter these Terms & Conditions without notice, and your continued use of the Website signifies that you agree to be bound by any future changes. You are encouraged to review these Terms & Conditions at regular intervals to monitor for updates. If you do not agree, you should not use our Website.
Please read these Terms & Conditions carefully.
These Terms & Conditions govern your access to and use of this Website, and any content provided to you on, from, or through our Website, our software, and any applications created by Mental Fuel Inc., whether through a social networking site or through our subsidiaries or affiliated companies, until such a time as you become a Client or Therapist, or are otherwise formally have a relationship with Mental Fuel. This content is collectively encompassed by references to the Website throughout these Terms & Conditions.
Mental Fuel provides Visitors of this Website with the option of interacting with an emotional support agent through a chat messaging tool. You should be aware that emotional support agents are not accredited, trained, or experienced licensed therapists and we don`t verify their professional qualifications. If you need a medical advice, diagnosis, treatment, seek the advice of a qualified health care provider. To the best of their abilities, emotional support agents provide active listening and emotional support to the Visitors of the Website by giving the space to talk, showing attentiveness, kindness and empathy, as well as expressing encouragement, reassurance, and compassion.
You must be 18 years or older to use the service of emotional support.
Unless you provide it to us, we do not collect and ask you not to share personally identifiable information about you (e.g., your name, home or other physical address, email address, social media accounts, etc.).
You understand and agree that the time of interaction with an emotional support agent is limited (approximately, 30 minutes per day). From time to time, service related to emotional support may be inoperative due to maintenance, website changes, or failures. Please, notify us if you encounter any technical issues that hinder your ability to access the emotional support service.
We welcome discussion of all the topics connected with personal wellbeing and mental health, except politics and religion. Our emotional support is not the place for flirtatious, sexually explicit, obscene, libelous, defamatory, threatening, harassing, abusive, or hateful communication. If determined by emotional support agents at their sole discretion, they will be entitled to cease all communication and leave the chat room immediately. Emotional support is not designed for emergencies and we cannot assist individuals who think about suicide, consider harming themselves or others, or are under immense stress that endanger their lives or health.
Emotional support agents are not our employees. We do not control or interfere in the communication with emotional support agents, and do not undertake responsibility for screening or monitoring their conduct. All messages expressed by emotional support agents represent the views of their authors exclusively and are not created or endorsed by us. Therefore, you understand and agree that in no event shall Mental Fuel be liable for emotional support service, or your use of emotional support service provided via the Website, including any personal injuries.
We cannot predict and do not guarantee that you will attain a particular result and you accept and understand that results would differ for each individual. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the emotional support service.
Mental Fuel’s conduct on this Website does not constitute the practice of medicine, mental health counseling, or any other professional licensed practice. The Website is offered only for educational purposes, based upon our proficiency in, knowledge of, and experience with the topics provided. The Content of the Website does not constitute medical advice and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. If you have concerns about any medical condition, diagnosis, or treatment, please make an appointment directly with us or another licensed healthcare provider. In an emergency, call 911. Mental Fuel’s Website should not be utilized as a replacement for current or future medical advice, diagnosis, or treatment.
You acknowledge that visiting Mental Fuel’s Website does not create a provider-patient relationship between you and Mental Fuel or any of our providers, and your visit to this Website does not create any duty for us to follow up with you about any medical condition, diagnosis, or treatment. You acknowledge that you will consult your healthcare provider before considering any of Mental Fuel’s services.
We value the privacy of protected health information (“PHI”). Use of the Platform is designed to provide security of information as is mandated by the Health Insurance Portability and Accountability Act (“HIPAA”). However, we do not make any warranties or representations that agreeing to these Terms and Conditions or the use of the Platform or any Mental Fuel Inc. products or services will adequately comply with HIPAA or state-mandated privacy laws.
This means: Unless expressly directed to do so and through a secure HIPAA portal, do not use this Website to provide, transmit, store, or disclose any health information that constitutes PHI. Mental Fuel accepts no affirmative duty to monitor whether you provide, transmit, store, or disclose PHI while using this Website or its Content. If you violate these Terms & Conditions and share PHI through this Website anyway, or if we become aware that you are using, providing, transmitting, storing, or disclosing PHI, we may restrict your access to the Website by restricting access to the Website from the Visitor’s IP address.
Remember that once you share information online, it may be impossible to make that information private again. If you use, provide, transmit, store, or disclose PHI through this Website, you agree to indemnify Mental Fuel against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorney fees and costs) which arise from your use, provision, transmission, storage, or disclosure of PHI.
You are strongly urged to not share PHI through our Website or on our social media unless you do so through a specifically designated HIPAA-compliant and encrypted portal.
Unless otherwise expressly stated, Mental Fuel (or its licensors) owns the entirety of the Content on this Website. The Content is protected by United States, state, and worldwide copyright laws and treaty provisions.
Except as provided above, you may not: copy, reproduce, modify, use, republish, upload, post, transmit, or distribute any of the Content, including any trademarks, names, or logos, and you may not redeliver or present any of the pages, text, images, or the Content using “framing” technology, nor systematically retrieve data, information, or the Content to create a collection, compilation, database, or directory.
Mental Fuel reserves all rights not expressly granted.
Mental Fuel has the right, but not the obligation, to monitor all conduct on this Website. You expressly agree that you will not: deceive, harass, stalk, harm, or exploit any other users; distribute spam; collect or record information about other users; or advertise or solicit others to purchase any product or service. You will not use this Website or its Content: for any unlawful purpose; to solicit others to perform or participate in unlawful acts; for any obscene purpose; to violate any regulations, rules, law, or ordinances; to submit false or misleading information; to upload or transmit any viruses or any other type of malicious code that will be used in a way that will affect the functionality or operation of the Website; or to collect or track the personal information of others. We reserve the right to terminate your use of the Website for engaging in such conduct.
If we determine that a visitor is under the age of eighteen, we do not collect personally identifiable information about them. If we inadvertently or accidentally encounter personally identifiable information about a child under the age of eighteen, we will not knowingly disclose that information to any third party.
THE INFORMATION ON OUR WEBSITE IS PROVIDED ON AN “AS IS” BASIS. MENTAL FUEL MAKES NO REPRESENTATIONS, AND NO EXPRESS OR IMPLIED WARRANTIES, WITH RESPECT TO THE CONTENT, OR OTHERWISE REGARDING THIS WEBSITE OR ANY WEBSITE LINKED THROUGH THIS WEBSITE.
TO THE FULLEST EXTENT PERMITTED BY LAW, MENTAL FUEL DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
MENTAL FUEL DOES NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS, TIMELINESS, OR AVAILABILITY OF THIS WEBSITE OR THE CONTENT OF ANY WEBSITE LINKED THROUGH THIS WEBSITE.
By using this Website, you demonstrate that you assume the risk of accessing and using the information it provides. We do not guarantee the accuracy of information provided on this Website, and we reserve the right to correct any errors or inaccuracies at any time without prior notice. Mental Fuel is not responsible for any errors or omissions in the information provided.
We are not responsible for any Website visitors’ damages.
By using this Website, you agree that Mental Fuel is not responsible to you or others for any loss or damage that results from your use (or nonuse) of this Website or any linked third party’s website. These potential losses or damages include, but are not limited to: direct, indirect, special, consequential, compensatory, or incidental damage; lost profits or data; damage to your computer resulting from viruses; loss of or damage to other property; claims of third parties; or penalties resulting from copying or displaying this Website.
Mental Fuel is not responsible for these consequences, regardless of whether we have been advised or knew or should have known of the possibility of such damages or claims. Your sole and exclusive remedy against Mental Fuel is to stop using this Website. Without limiting the preceding paragraphs, you expressly release Mental Fuel from any responsibility and/or liability relating to your use of this Website, linked websites, or information contained in this Website or linked websites.
Our right to monitor activity on our Website.
We have the right, but not the duty, to monitor your use of this Website, including any information you provide through it. You are responsible for the information that you send, submit, or provide through our Website. You agree not to transmit information that is illegal, threatening, libelous, defamatory, obscene, ethnically or racially offensive or discriminatory, profane, invasive of another’s privacy, or violative of any law or confidentiality agreement.
We may or may not affirmatively monitor the information provided through this Website, but if such information is brought to our attention, we may edit, delete, modify, or ban the information, and/or take legal action against you.
Your consent to electronic communications.
If you provide Mental Fuel with your email address, you consent to receive unencrypted and unsecured email communications from us. You agree that any notices, agreements, disclosures, or other communications that we send you via email satisfy any legal communication requirements.
Any information that you provide to Mental Fuel or by email may be misdirected or intercepted by unintended recipients. Therefore, email may not be a confidential means of communication. If you have confidentiality concerns, please do not transmit any sensitive or confidential information to us via email.
This Website may occasionally provide links to third-party websites. By clicking on these links, you agree that we cannot control the information presented on such third-party websites and are thus not responsible if you choose to follow those links. Although we may use third-party websites in the provision of our telehealth services, such websites are not maintained by, nor are they related to, Mental Fuel.
By clicking on such links, you agree that we are not responsible for their content, regardless of whether your access is provided by Mental Fuel or by another third party. We do not guarantee the accuracy, timeliness, or suitability of the content of any third-party website.
Any links that we provide to third-party websites should not be construed as endorsements of the products, services, or sponsoring organization of that linked website. Your sole and exclusive remedy for claims arising from any such third-party products or services is against that third party. Mental Fuel is not responsible for these claims.
Third-party websites may link to this Website.
Mental Fuel hereby grants third-party websites the limited right to link to its Website. This limited license does not permit third-party websites to use “framing” technology to capture Mental Fuel’s Content, and it does not permit any activity that could create a misimpression or confusion among users with respect to sponsorship or affiliation. If your website provides a link to this Website, please notify Mental Fuel within 72 hours of placing such link. You agree to remove the link and any reference to Mental Fuel if we make such a request, and you agree to comply with such requests within 24 hours.
Do not send us any ideas, suggestions, materials, concepts, or other information (collectively “Creative Material”), unless we ask you to do so. If you violate these Terms & Conditions, any Creative Material that you send to us will become Mental Fuel’s property. This means that we will have unrestricted use of the Creative Material for our personal and commercial purposes. Regardless of how we use that Creative Material, you will not be compensated, and we will not be liable to you or to any other person involved with developing the Creative Material.
If you send Creative Material to Mental Fuel, you agree: that you waive your rights to the Creative Material; that the Creative Material is original to you; that you have the right to submit the Creative Material to us; and that you have no recourse against Mental Fuel for any alleged or actual infringement or misappropriation of any proprietary right in any Creative Material. We are not obligated to maintain the confidence of any Creative Material. Mental Fuel further disclaims any liability that may result from its disclosure of any Creative Material which is submitted in violation of its policy.
You agree to indemnify Mental Fuel against any damages, losses, liabilities, judgments, costs, or expenses (including reasonable attorney fees and costs) arising out of any third party’s claims that relate to your use of this Website
We make all reasonable efforts to keep this Website operational and available. These efforts are subject to scheduled maintenance, unscheduled maintenance, and systems outages. We do not provide any assurance or warranty that: access will always be available; service will be uninterrupted; its operation will be error-free; any defects will be corrected; or that our Website’s servers are free from viruses or other harmful components. You agree to assume the entire cost of servicing, repairing, or correcting your property as might be necessitated by your use.
Compliance with online communications privacy laws.
We strive to comply with all applicable laws concerning online communications privacy. However, your use of this Website signifies your acknowledgment that the internet is neither more nor less secure than other communications media, including mail, fax, and telephone services, all of which can be intercepted or otherwise compromised.
We encourage you to assume that all internet communications may be non-secure, and to exercise caution when sharing information about your health.
Copyright and trademark protections.
This Website’s Content is protected by applicable copyrights, trademarks, service marks, patents, or by other proprietary rights and laws. By using the Website, you agree not to sell, license, rent, modify, copy, distribute, reproduce, transmit, redistribute, publicly display, publicly perform, publish, adapt, edit, or create derivative works from the Content. Your use of the Content for any purpose that is not expressly permitted by these Terms & Conditions is prohibited.
No reproduction of this Website’s Content.
Reproduction, replication, or redistribution of any of the Content for commercial purposes is prohibited
Waiver of claims against Mental Fuel.
You understand that Mental Fuel is not responsible for any injuries that you sustain through its Content. You expressly waive any claim for any injury at any time against Mental Fuel, or any person or entity involved with Mental Fuel, including, without limitation, its directors, principals, instructors, independent contractors, employees, agents, contractors, affiliates, and representatives.
No warranty or guarantee of outcome.
Mental Fuel works to provide accurate information on this Website. However, we may include testimonials and/or examples on this Website from persons whose health concerns are distinct from yours. These are not guarantees that you will achieve comparable results by undertaking a comparable program. Your results will depend upon your personal background, effort, overall health, medical history, providers, and many other factors that are beyond the scope contemplated by this Website.
Mental Fuel DOES NOT guarantee or warranty that you will have any specific result.
Mental Fuel respects intellectual property rights. If you believe that information on our Website constitutes a copyright or trademark infringement, please provide us with following information: (1) the claimed infringement; (2) reasonably sufficient information to allow us to locate the claimed infringement on the Website; (3) the owner or complaining party’s contact information, including name, address, and email address; (4) the owner’s signature; (5) a statement by the owner that the owner has a good faith belief that the use of the copyright or trademark is not authorized by the copyright or trademark owner, its agent, or the law; (6) a statement, under penalty of perjury, that the information is accurate, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Pursuant to a valid DMCA takedown notice, Mental Fuel will notify you if we have removed copyright-protected material.
Under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
Mental Fuel may assign or transfer these Terms & Conditions or licenses without notice. However, they are not transferable by you to others.
Conflicts governed by Delaware law.
Treatment of unenforceable provisions.
By using this Website, you agree that if any provision of this agreement is held to be unenforceable, then that provision will be modified to the minimum extent necessary to make it enforceable, unless that modification is not permitted by law, in which case that provision will be disregarded. You agree that, if an unenforceable provision is modified or disregarded in accordance with this paragraph, then the rest of these Terms & Conditions will remain in effect as written. And you agree that any unenforceable provision will remain as written in any circumstances other than those in which the provision is held to be unenforceable.
Validity of waivers of these Terms & Conditions.
Entirety of the agreement between visitors and Mental Fuel.
Amendments & modifications to these Terms & Conditions.
Pursuant to the Federal Trade Commission’s Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 C.F.R. Part 255 Sections 255.0 through 255.5, we reserve the right to provide links on this Website that may be affiliated links. This means that Mental Fuel may be paid if you purchase products or services through affiliates’ links.
Mental Fuel only provides affiliated links for products or services that its principals have personally used and believe will add value to its visitors.
By your continued use of Mental Fuel’s Website, you understand and acknowledge that you have read the Terms & Conditions, and you agree to be bound to them.